Help Center & FAQ

Every new salon receives immediate access to all features for 21 days with no payment or credit card required upfront. You can set up your business hours, add your services, invite your staff, and start accepting real bookings right away.

When a client books online, PS Beauty validates staff schedules and working hours in real-time before confirming appointments, preventing overlapping bookings. Both clients and salons receive instant email notifications.

Yes! Clients can book as guests by providing only their name, email, and phone number. They receive a secure private link to view, cancel, or reschedule their booking. If they later choose to create an account, their past visits are linked automatically.

Salons connect their own Stripe account in one click. Client card payments and deposits flow directly to your business bank account, and refunds for policy-compliant cancellations are processed automatically.

Absolutely. Staff members have their own logins showing only their appointments and schedule. Sensitive financial settings, subscription billing, and other team members' private data are restricted to salon owners.

Salon owners configure a custom cancellation window (e.g. 24 or 48 hours). Clients can self-service cancel or reschedule before the deadline; after that, they must contact the salon directly.